Refund Policy

Let's be honest about digital refunds - they're complicated. But I promise to be fair and fix any technical errors personally.

Last updated: February 5, 2026

The Reality of Digital Refunds

Look, I'll be straight with you. Digital materials can't be "returned" once you've accessed them - it's like trying to un-read a book. Once you click that Google Drive link and see the materials, they're yours forever.

I'm not hiding behind corporate jargon here. This is the reality of digital products. But here's my promise:if I mess up technically, I'll fix it personally.

By purchasing, you're agreeing that you understand this is how digital products work. No surprises, no fine print tricks.

Why Digital Refunds Are Tricky

• Instant Access: You get the materials immediately - can't "un-see" them
• Digital Nature: Once downloaded, they're on your device forever
• Fairness: It wouldn't be fair to other students who pay full price
• Honest Pricing: Our ₹99-350 prices already account for this policy

When I'll Make It Right

I'm a student at SCOE, not a faceless corporation. If I genuinely mess up, I'll fix it personally. Here's when I'll issue refunds:

1. My Technical Screw-ups

If my payment system charges you twice, or you pay but my system fails to give you access, I'll refund you immediately. No questions asked.

Example: Payment went through but Google Drive link doesn't work

2. I Sent You Wrong Materials

If you ordered TCS materials but got Infosys instead (my mistake), I'll either send the right materials or refund you. Your choice.

Note: Must be reported within 24 hours - I need to fix these quickly

3. System Completely Fails You

If you pay and I can't get your materials to you within 48 hours despite trying everything, I'll refund you. I'm not going to keep your money if I can't deliver.

Important: This doesn't include your internet issues or device problems

How to Request a Refund (Exceptions Only)

If you believe your situation qualifies for one of the limited exceptions above, follow these steps.

Contact Support Immediately

Email shitoleshilpa5@gmail.com within 24-48 hours of your purchase with details of the issue.

Provide Evidence

Include your transaction ID, screenshots of the issue, and detailed explanation of why you qualify for an exception.

Review Process

We'll review your case within 2-3 business days and determine if it qualifies for a refund exception.

Refund Processing (If Approved)

Approved refunds are processed within 5-7 business days to your original payment method.

Important: Refund requests that don't meet the exception criteria will be denied. Please review the policy carefully before making a purchase.

What's NOT Refundable

Change of Mind

Once you've accessed the materials, you cannot request a refund simply because you changed your mind or found the content wasn't what you expected.

Interview Failure

We provide study materials, not guaranteed job placement. Failure to pass an interview or get selected does not qualify for a refund.

Content Preferences

Subjective opinions about content quality, formatting, or style are not grounds for refunds. All materials are professionally curated.

Already Downloaded

Once you've downloaded any materials to your device, the sale is final. Digital content cannot be "returned" after download.

User Error

Issues accessing materials due to your internet connection, device compatibility, or user error are not eligible for refunds.

Partial Use of Bundles

If you purchase a bundle and access even one company's materials, the entire bundle is considered used and non-refundable.